The role of e-government in disaster management: A review of the literature

Aim/purpose – Disasters or catastrophic events create unforeseen circumstances and require new approaches from local national administrations in addressing the nega- tive impacts on society economy. Determining role of e-government providing kind services that are especially needed has become particularly rele- vant during COVID-19. This paper aims to assess progress current state research aftermath events. The purpose this is twofold: one, benefit scholars by directions a basis for further research, two, offer guidance decision-makers involved with disaster management. Design/methodology/approach methodology used study systematic literature review. Multiple databases, including EBSCO, Elsevier, Emerald, JSTOR, Google Scholar, SAGE, ScienceDirect, Scopus, Springer, Taylor Francis, Wiley Online Library were searched appropriate papers. In total, 36 papers published between 2004 2022 met our inclusion criteria analyzed. Findings produced three types findings. First, an analysis themes trends existing literature. Second, synopsis find- ings reviewed And third, description needs opportunities research. Research implications/limitations should help other researchers direct- ing their efforts exploration, it people real-life management navigate through effective application e-government. main limitation we found only criteria. Originality/value/contribution Despite potentially critical may have mitigating negative effects events, seems be still underdeveloped, knowledge, there no review such Keywords: management, e-government, JEL Classification: H11, H12, I31, O21, O35.